This Privacy Policy explains how 28x777 collects, uses, stores, and protects the personal information of players on the Platform. Please read it carefully — your privacy matters to us.
Last Updated: June 2026These cards summarise the key points of our Privacy Policy. The complete legal text follows below. In any conflict between these summaries and the full policy, the full policy text prevails.
Registration details (name, email, CNIC), contact and address information, payment method data, device and browser identifiers, betting and gaming activity, and communications with support. We collect only what is necessary to operate the platform and comply with our obligations.
To operate your 28x777 account, process deposits and withdrawals via JazzCash, Easypaisa, and Pakistani banks, deliver customer support, comply with KYC and anti-money laundering obligations, and — where you have consented — communicate promotional offers.
TLS encryption in transit, access-controlled server infrastructure, staff data-handling training, and regular security assessments. We do not store full payment card details. We do not sell your personal data to third-party marketers.
Only with payment processors for transaction completion, KYC verification partners, fraud prevention services, regulatory or law enforcement bodies where legally required, and technology infrastructure providers who are contractually bound to handle your data securely.
You have the right to access your personal data, request corrections, request deletion (subject to legal retention obligations), withdraw marketing consent, and request a copy of data we hold about you. Contact support to exercise these rights.
28x777 uses essential session cookies and, with your consent, analytics cookies to improve platform performance. No third-party advertising cookie networks are used. You may manage cookie preferences via your browser settings.
1.1 This Privacy Policy applies to the 28x777 online betting and casino platform, operated at 28x777.net (the "Platform"). References to "28x777", "we", "us", or "our" throughout this policy refer to the operator of the Platform. References to "you", "your", or "player" refer to any individual who registers, accesses, or uses the Platform.
1.2 28x777 acts as the data controller with respect to the personal information you provide when registering and using the Platform. We are responsible for determining the purposes and means by which your personal data is processed, and for ensuring it is handled in accordance with this Privacy Policy and applicable data protection frameworks.
1.3 This Privacy Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy, which together govern your use of the 28x777 Platform.
2.1 Registration & Identity Data. When you create a 28x777 account, we collect your full name, date of birth, email address, and, as part of KYC verification, copies of government-issued identity documents such as your Computerized National Identity Card (CNIC) or Pakistani passport. This data is collected to verify your identity and age in accordance with our obligations.
2.2 Contact & Address Data. We collect your residential address, city (for example, Karachi, Lahore, Islamabad, Rawalpindi, or Faisalabad), province, and telephone number where provided. This information is used for account administration and, where required, correspondence related to your account.
2.3 Financial Data. We collect the details necessary to process deposits and withdrawals, including mobile wallet identifiers for JazzCash and Easypaisa, bank account details for HBL, UBL, Meezan Bank, and Bank Alfalah transfers, and cryptocurrency wallet addresses for USDT TRC20 transactions. We do not store full payment card numbers. Financial data is handled through encrypted, access-controlled systems.
2.4 Transactional & Gaming Data. We maintain records of all deposits, withdrawals, bonus transactions, sports bets (including PSL and cricket betting markets), casino game rounds, and associated financial outcomes. These records are required for account integrity, dispute resolution, responsible gaming monitoring, and regulatory compliance.
2.5 Technical & Device Data. We automatically collect IP address, device type and identifier, browser type and version, operating system, session timestamps, pages visited on the Platform, and referring URL. This data is used for security, fraud prevention, and platform performance analysis.
2.6 Communications Data. If you contact 28x777 customer support via live chat or email, we retain records of those communications, including the content of messages exchanged. This enables us to resolve disputes, improve our service, and maintain a record of commitments made.
28x777 collects personal data through the following channels:
28x777 processes personal data on the following legal bases:
The personal data collected by 28x777 is used for the following purposes:
6.1 28x777 does not sell your personal data to third-party advertisers or data brokers.
6.2 We may share your personal data with the following categories of third parties:
7.1 28x777 retains personal data for as long as your account is active and for a reasonable period thereafter, or for as long as required to fulfil the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
7.2 KYC documentation and transaction records are generally retained for a minimum of five years following account closure in accordance with standard anti-money laundering requirements. If you request account deletion, we will erase or anonymise data that is not subject to a legal retention obligation.
8.1 28x777 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include TLS encryption for all data transmitted between your device and the Platform, access controls limiting data access to authorised personnel on a need-to-know basis, encrypted storage for sensitive personal and financial data, and regular security assessments.
8.2 While we take data security seriously, no internet-based platform can guarantee absolute security. In the event of a data breach that poses a risk to your rights, we will notify affected players in accordance with our obligations under applicable data protection frameworks.
8.3 You are responsible for maintaining the security of your 28x777 login credentials. Enable two-factor authentication and use a strong, unique password. Do not share your account credentials with any third party.
9.1 Essential Cookies. 28x777 uses session cookies that are strictly necessary to maintain your logged-in session, remember your account preferences, and ensure the Platform functions correctly. These cookies cannot be disabled without preventing Platform functionality.
9.2 Analytics Cookies. With your consent, we use analytics technologies to understand how players navigate the Platform, which features are used most frequently, and where technical issues occur. This data is used in aggregated, anonymised form to improve the Platform.
9.3 No Advertising Networks. 28x777 does not use third-party advertising cookie networks. No third-party retargeting or behavioural advertising technologies operate on the Platform.
9.4 You may manage cookie preferences through your browser's privacy settings. Disabling essential cookies will affect Platform functionality.
Subject to applicable data protection law, you have the following rights with respect to your personal data held by 28x777:
To exercise any of these rights, contact 28x777 support at the email address shown on this site. We will respond within a reasonable timeframe and in any event within applicable statutory deadlines.
11.1 The 28x777 Platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that personal data has been submitted by an underage individual, we will delete that data immediately and close the associated account. If you believe that an underage individual has registered on the Platform, please contact support immediately.
12.1 28x777 may transfer personal data to servers or service providers located outside Pakistan where necessary to operate the Platform. Where such transfers occur, we ensure that appropriate safeguards are in place — typically contractual data processing agreements with third-party providers — to protect your data to a standard comparable to the protections described in this Privacy Policy.
13.1 The 28x777 Platform does not contain links to third-party websites. This Privacy Policy applies exclusively to data processed by 28x777 at 28x777.net. We are not responsible for the privacy practices of any external sites that may be accessed via means outside the Platform.
14.1 28x777 may send promotional emails, SMS messages, or in-platform notifications about bonuses, PSL promotions, casino offers, and VIP programme updates where you have opted in to receive such communications during registration or subsequently via your account settings.
14.2 You may unsubscribe from marketing communications at any time by updating your communication preferences in your account settings or by contacting support. Unsubscribing from marketing does not affect service-related communications such as transaction confirmations or security alerts, which are sent regardless of marketing preferences.
15.1 28x777 reserves the right to update this Privacy Policy at any time. Material changes will be communicated to registered players via the email address on file or via a notification upon next login. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of the Platform following a Privacy Policy update constitutes acceptance of the revised policy.
16.1 For any privacy-related queries, data subject rights requests, or concerns about how 28x777 handles your personal data, please contact the support team. The support email address is displayed as plain text: [email protected]. Support is available during Pakistan Standard Time (UTC+5) business hours.
16.2 If you are not satisfied with our response to a privacy concern, you may have the right to escalate to a relevant supervisory authority in accordance with applicable law in your jurisdiction.
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